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Helpdesk & Switchboard Operator

In or around this area

Canterbury

Job reference

255710/001

Salary

£9.58 - £10.58 per annum

Job Description

Helpdesk & Switchboard Operator

Job posted by: Emilia Baxter

HR GO are currently looking for Helpdesk & Switchboard Operators to support the NHS at Kent & Canterbury Hospital.

This is a temporary position to support the Hospitals Service Centre.

They are looking for candidates that can be flexible as this will be a full time position on a shift basis.

Hours will be:

8hrs per day, in between the hours of 6am & 10pm, 5 days out of 7, for a weekly total of 37.5hrs a week.

Key Responsibilities:

  • Call Handling
  • Updating system's
  • Following policies & Procedures
  • Initiating action and responses
  • Monitoring LIVE internal systems
  • Dispatch jobs departmentally to relevant services from incoming calls

The ideal candidate:

  • Able to work under pressure
  • Microsoft Office Experience
  • Customer Service Experience

3 years worth of references will be required for this position.

This position is starting as soon as possible.

Please apply today!

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up to £22300 per annum

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