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FCL OPERATIONS OPERATOR


Essex - Basildon
Not Specified
Permanent
Job Reference
PFDON54

FCL OPERATIONS JOB DESCRIPTION

  • Manage export process start to finish via in house system
  • Receive bookings from clients and issue confirmation e-mail
  • Place booking with carrier. Advise VGM details at same time.
  • Create customs entries when required
  • Advise details for AMS to client
  • Keep clients advised of any delays in pick up/sailing
  • Issue Bill of Lading Instructions to carriers prior to documentation cut. On receipt of draft B/L send to client for approval
  • Obtain ROE from carrier and invoice the client
  • Ensure cost estimates are entered on all jobs within the correct accounting month
  • Ensure all operational issues are clearly documented in writing, keeping Export Manger in copy of all correspondence
  • Access invoice queries on a daily basis via in house system, resolve any queries and forward anything that is on your list in error to correct party
  • Close files after checking everything has been charged/costed and maximum profitability is achieved
  • Answer telephone in a timely manner
  • Manage all import FCL containers that are arriving into the UK
  • Send NOA and invoice client
  • Send clearance instructions to clearance team if required and advise duty/AVT figures to importer,
  • Book delivery or release cargo as required by importer and collect find if a cash client


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