Customs Clearance Operator
Location: Dover
Type: Permanent
Salary: £26.500 - £32,000 (DOE)
Type: Monday-Friday, Day Shifts Only
Ready to take the next step in your customs career? Join a fast‑paced logistics environment where your expertise keeps goods moving smoothly across international borders. This is a great opportunity for a detail‑driven customs professional who understands the importance of compliance, efficiency, and collaboration within transport operations.
The Role
As a Customs Clearance Operator, you will play a key role in supporting daily transport movements through accurate, compliant customs processing. Working closely with road freight teams and external partners, you'll ensure shipments move without delay through Dover and beyond.
Key Responsibilities
- Process import and export customs declarations accurately and in line with HMRC regulations
- Calculate duties, VAT, and taxes with precision using the CDS/CHIEF systems
- Prepare, check, and issue customs documentation including CMRs, T1s, ENS and related transport paperwork
- Liaise confidently with customers, hauliers, freight forwarders, ports, and customs authorities
- Manage Road Freight (RoRo) clearances as a priority, with occasional support for Air and Sea Freight movements
- Support transport teams with customs and border‑related queries, including GVMS references and port procedures
- Monitor regulatory changes, ensuring compliance with Incoterms, UK/EU customs rules, and border requirements
- Provide occasional out‑of‑hours support to align with transport schedules when needed
What You'll Bring
- GCSEs (or equivalent) in Maths and English (Grades A-C)
- Strong IT skills, particularly Microsoft Office
- Proven experience in customs clearance, ideally within Road Freight or Port‑based operations
- Sound understanding of transport documentation, border processes, and time‑critical movements
- Clear, professional communication skills with a strong customer‑service mindset
- Ability to work calmly and accurately under pressure in a fast‑moving operational environment
- A proactive approach with excellent attention to detail and problem‑solving skills
If you're looking for a role where customs knowledge and transport operations go hand in hand-and where your contribution genuinely keeps supply chains moving-apply today
Important Information
HRGO Recruitment is acting as an Employment Business in relation to this vacancy. All applicants are assessed solely on suitability, regardless of age, gender, disability, ethnicity, religion, belief, or sexual orientation. By applying, you consent to HRGO processing your data in line with our Privacy Policy.
