Customs Clearance Operator
Department: Imports
Location: Dover, Kent
Salary: £26,000-£33,000 (DOE)
Hours: Monday to Friday, 09:30-17:00
Do you enjoy ensuring imports are cleared accurately, efficiently, and on time? Join our fast-paced logistics team in Dover, where your import customs expertise will keep inbound shipments moving and customers informed at every stage.
Benefits:
- 33 days' holiday per annum (inclusive of bank holidays)
- Free parking
- Life assurance (4x salary) after successful completion of the probationary period
What you'll be doing:
- Handling end-to-end import customs clearances accurately and efficiently
- Calculating import duty and VAT with precision
- Preparing, checking and issuing import documentation to ensure compliant clearance
- Managing Road Freight import entries (with occasional Air/Sea import support if required)
- Liaising with customers, carriers, freight partners and HMRC/customs officials to resolve queries, holds and documentation issues
- Supporting internal teams with import customs questions and clearance updates
- Keeping up to date with changing UK import regulations and procedures
- Providing occasional out-of-hours support for urgent import movements when needed
What we're looking for:
- GCSEs (or equivalent) in Maths and English (A-C)
- Previous import customs clearance experience
- Confident IT skills, particularly Microsoft Office
- Strong communication and customer service skills
- Calm, organised and accurate under pressure with great attention to detail
- Proactive approach to problem-solving and meeting tight deadlines
Interested? Apply today.
HRGO Recruitment is acting as an Employment Business in relation to this vacancy.
All applicants will be assessed solely on their suitability for the role, without regard to age, gender, disability, ethnicity, religion, belief, or sexual orientation.
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