Customer Success Manager - Multi AcademyTrusts
Teachright are currently working with a client that creates software to help education institutions meet their commitment to make sure that every student has the best possible opportunity to succeed. The company work with over 20,000 schools in 46 countries, providing instant access to information on emerging trends to support with meeting education priorities.
Their Customer Success Team is part of the wider services business which is responsible for the delivery of training, consultancy, support and management of the customer relationship. The Customer Success Manager is responsible for managing the post-sale customer relationship and ensures customers receive a return on investment in their products and services, as well as driving usage and increasing reference-ability. The Customer Success Manager works with a number of accounts and serves as a trusted advisor to promote retention and brand loyalty.
We are therefore looking to appoint a Customer Success Manager who will be responsible for building relationships with Multi Academy Trusts across the country. This is a permanent role with a salary of £31k per annum plus additional benefits.
Delivering a service which ensures all customers can achieve best value for their products, thereby improving customer outcomes.
EXPERIENCE AND SKILLS
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