Location: Robertsbridge Salary: £28,000 p/a Working Hours: Monday - Friday 9am - 5pm Work type: Full time, permanent
HRGO Recruitment are seeking an experienced Customer Service Administrator to join our client's team. The successful candidate will play a key role in providing exceptional service to customers, handling inbound sales enquiries, and ensuring smooth communication between customers and internal departments.
Key Responsibilities:
Deliver exceptional customer service by handling inbound sales calls and email enquiries.
Provide customers with accurate information, updates on orders, and suitable product solutions.
Liaise with the warehouse team to check stock availability and ensure timely order processing.
Process and manage customer orders efficiently and accurately.
Produce reports and documentation as required.
Support colleagues across departments and assist with general office administration as needed.
Maintain a high level of customer satisfaction and account management standards.
Requirements:
Previous experience in a customer service or administrative role required.
Strong communication and interpersonal skills, both written and verbal.
Confident telephone manner with the ability to build rapport.
Highly organised and methodical, with strong attention to detail.
Able to multitask and work effectively under pressure.
Computer literate with good knowledge of Microsoft Office applications.
Able to work both independently and as part of a team.
Own transport preferred due to location.
If you're looking for an opportunity to build your admin skills and be part of a supportive team, click 'APPLY NOW' to submit your application.
