Job Title: Customer Service Representative IMMEDIATE START AVAILABLE
Job Description: We are seeking a dedicated and friendly Customer Service Representative to join our team. The successful candidate will handle inbound customer calls, address inquiries, and resolve issues efficiently while maintaining a high level of customer satisfaction.
Key Responsibilities:
Handle high volumes of inbound customer calls in a professional manner
Provide accurate information and resolve customer concerns effectively
Build and maintain positive relationships with customers
Document customer interactions and track relevant data
Collaborate with team members to improve overall customer experience
Stay informed about company products, policies, and procedures
Skills and Qualifications:
Proven experience in a customer service role
Strong verbal and communication skills
Ability to handle stressful situations with professionalism
Strong problem-solving skills and attention to detail
Proficiency in using computers and various software applications
Dependable, punctual, and adaptable
This role is for immediate start and on a temporary basis.
Working hours are full time over a 5 day week, including weekend working.
How to Apply: Interested candidates should send their resume and a cover letter outlining their relevant experience to samantha.bennett@hrgo.co.uk
Please include "Customer Service Representative Application" in the subject line.
