Customer Services Representative - Private Travel & Hospitality- Permanent Position
Key Details: Shift Pattern: 4 on, 4 off. Must have flexibility for weekends and holidays.
Location: Stansted Airport
Skills Needed: Excellent communication and people skills to engage with guests professionally and attentively.
Are you ready to thrive in a dynamic, fast-paced environment? We're seeking a Customer Services Representative to deliver outstanding service to passengers, crew, and visitors from all over the globe. Join our front-line team and turn every interaction into a memorable experience.
What You Will Do:
- Welcome Guests: Greet and assist with a professional, friendly attitude.
- Ensure Seamless Experiences: Coordinate with teams to guarantee smooth operations from arrival to departure.
- Maintain High Standards: Serve refreshments and keep lounge areas spotless.
- Manage Essential Details: Handle cash, reports, and shift changes accurately.
- Prioritise Security: Adhere to strict safety and confidentiality protocols.
What You Bring:
- Customer-Centric Mindset: A drive to deliver exceptional service.
- Professional Demeanor: Strong interpersonal skills and a polished appearance.
- Composure Under Pressure: Ability to multitask effectively in a busy atmosphere.
- Flexibility: Must be available for shift work, including weekends and holidays.
- Experience: Background in hospitality, travel, or premium customer service is a plus.
If you excel in a high-energy environment focused on customer satisfaction, we want to hear from you!
This is a permanent role with a starting salary based on experience. You must have the right to work in the UK to be considered. HRGO is a recruitment agency dedicated to supporting UK businesses, and we strive to respond to all applications.
