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Customer Service Manager

In or around this area


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up to £47000 per annum

Job Description

Customer Service Manager

Job posted by: Emily Snaith

A fantastic Service Manager position has become available, for our client based in Orpington. You will be managing the customer service team to ensure service standards are met, problems are resolved, and the team operates efficiently and profitably. The role includes reporting on team performance to management in a clear and anylytical manner.

Key responsibilities:

  • Provide and promote excellent customer service through your team

  • Ensure all procedures are followed correctly

  • Manage staff recruitment and appraisals

  • Drive the team and individuals to hit their targets

About you:

  • Experience managing a team

  • Clear and confident communicator

  • Excellent problem solver

This is a full time, permanent position, Monday - Friday. Hours are 8.30am - 5.00am, but flexibility will be required around the needs of the business. Salary £40,000 - £47,000.

Please apply with your CV for more information.

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