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Customer Service Helpdesk -£19,572 PA

Merseyside - Birkenhead
£19572 per annum
Job Reference

Due to continued growth despite current climate our client is seeking Inbound Customer Service Representatives to join a fast paced contact centre environment.

All positions are Temp-Perm which is a great opportunity who find themselves out of work due to current climate. We are seeking applicants from a wide range of previous industries including Hospitality/Retail/Customer Service/College or even those looking for a new challenge.

Whats in it for me?

  • Weekly Pay Initially
  • Temp-Perm opportunities
  • Full Time 40 Hours or Part Time 30+ Hours available flexible across Monday-Sunday between 7am-10pm
  • Client within easy reach of local transport links and Parking available on site
  • On-site subsidised canteen
  • Training for 4 weeks consisting of a mix of classroom and on the floor training support
  • Progression available onto other roles within Management, Training etc

Role Specifics

  • Responsible for handling high volumes of inbound customer service calls to the department
  • Required to undertake a number of security pre screening questions with customer due to Financial nature of the calls
  • Handling a variety of customer requests, opening new accounts, closing accounts, transferring funds, re setting passwords and all other back office associated administration
  • Assisting customers with general enquiries and helping them use online services assisting them to help them manage accounts with ease
  • Updating customer accounts and liaising with other departments

Roles are due to start throughout April and May 2021 and are subject to a satisfactory credit check and DBS check which the client will undertake on your behalf.

To apply please register with us by visiting www.hrgo.co.uk/register upon completion of your registration please call us on 0151 203 1757 and ask for Beth or Jon.


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