We use cookies. About our cookie policy

Customer Service & Invoice Clerk

Greater Manchester - Stockport
£18553 - £19345 per annum
Job Reference

The Opportunity

Role Title: Customer Service & Invoice Clerk

The role is: Full time Monday to Friday

Job Description:

To work in the customer service department taking telephone orders, processing orders, providing product/service information and resolving problems with orders and deliveries.

To provide excellent customer service standards and maintain high customer satisfaction.

The successful applicant will be required to learn the company procedures for order processing, product recognition, picking, packing and dispatch. All new staff are required to undergo all company procedures and intense product recognition induction period which involves working in various departments to gain both company and product knowledge.


Effectively manage incoming calls.

Process orders - using bespoke stock management and invoicing software.

Build sustainable relationships of trust through open and interactive communication with customers.

Handle complaints, provide appropriate solutions and alternatives within time limits and follow up to ensure resolution.

On the job training will be ongoing.

Person Requirements:

All employees in the order processing department are a well trained, highly motivated team so the person we are looking for must be bright and enthusiastic with an outgoing personality who can work as part of a team. Our client stock around 7000 items and product variations for the medical and veterinary community so a self-motivated quick learner with a good memory and organisational skills is very important.

To apply for this this role please send an up to date CV or for more information please call Sharon on 0161 480 5181.


Your Cover Letter must be a .docx or .rtf Alternatively you can type one in below.
No file chosen
Start typing your cover letter here
No file chosen
or import from cloud storage
Your CV must be a .doc .docx .pdf .rtf up to 10MB

In order to provide you with a recruitment service we may share your information with third parties such as employers and reference agencies, as set out in our privacy policy.

Your CV is being uploaded, please wait...
Apply for Job

Application Complete

Thank you for sending your details. One of our consultants will be in touch shortly.

Browse more jobs

Sorry, there has been an issue processing your job application. Please contact your local branch.

Similar Customer Service & Invoice Clerk jobs in the area

Greater Manchester - Manchester
Not Specified
Greater Manchester - Preston
£10.00 per Hour
Greater Manchester - Preston
£10.00 per Hour