We use cookies. About our cookie policy

Customer Service Advisor


Tyne and Wear - Sunderland
up to £21000 per annum
Permanent
Job Reference
234841/001

HR GO are looking to recruit a Customer Service Advisor for their prestigious client based in Sunderland on a permanent basis.

Due to their strong brand heritage and success they are seeking to expand their current manufacturing and operational office, this is a full time permanent position, providing excellent customer service and technical support to their customers.

Following an in-house training programme you will be required to advise customers , relating to any technical issues on their product and offer first class customer service.

Essential skills/experience for the Customer Service Advisor role:-

  • Excellent communication and listening skills with a good telephone manner

  • Experience of working in a Customer Service orientated role and have a solid understanding of good customer service, essentially within a trade or technical environment
  • The ability to problem solve through probing of questions and gathering information

  • Have an empathetic and caring nature

  • Strong competency and ability to use various computerised systems

  • Familiar with Microsoft Office

  • Minimum of 5 GCSE's at grade "C" and above

  • Reliable and punctual

Desirable skills/experience for the Customer Service Advisor role:

  • Worked and have recent experience of a technical, trade or engineering support role

  • Call centre experience, dealing with high volume inbound calls

  • Experience of working in an office environment

  • Computer literate and excellent written skills

If you looking for a long term career within a forward thinking company who are leaders in technology and service within the sector please apply today.

Interviews will be held on Thursday, 29th April 2021.

Salary: Negotiable, dependent upon experience

Working Hours: 38 hours per week, with 30 minutes for lunch

Position: Permanent

Holidays: 25 days, plus 8 statutory Bank Holidays.

Other Benefits: Pension, Life Assurance and critical illness cover


Apply

*
*
*
Your Cover Letter must be a .docx or .rtf Alternatively you can type one in below.
No file chosen
Start typing your cover letter here
*
No file chosen
or import from cloud storage
Your CV must be a .doc .docx .pdf .rtf up to 10MB

In order to provide you with a recruitment service we may share your information with third parties such as employers and reference agencies, as set out in our privacy policy.

Your CV is being uploaded, please wait...
Apply for Job

Application Complete

Thank you for sending your details. One of our consultants will be in touch shortly.

Browse more jobs

Sorry, there has been an issue processing your job application. Please contact your local branch.

Talk to a Consultant

Similar Customer Service Advisor jobs in the area

Tyne and Wear - Newcastle upon Tyne
£9.47 per Hour
Tyne and Wear - Newcastle upon Tyne
£8.91 per Hour
Tyne and Wear - Newcastle upon Tyne
£8.91 per Hour
Tyne and Wear - Newcastle upon Tyne
£8.91 per Hour
Tyne and Wear - Newcastle upon Tyne
£9.43 - £9.47 per Hour
Tyne and Wear - Newcastle
£9.47 per Hour