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Customer Service Advisor

In or around this area

Plymouth

Job reference

263320/001

Hourly rate

Not Specified

Job Description

Customer Service Advisor

Job posted by: Natalie Morgan

HRGO are seeking Customer Service Advisors for the Plymouth area. We are looking for candidates who have experience within a call centre environment and must be comfortable with using multi-screens. The successful applicant must be used to dealing with difficult situations, be able to problem solve whilst always providing outstanding service. You will need to have a good telephone manner and excellent computer skills.

The aim of the role is to provide the first point of contact for customers, received by telephone or email within agreed handling times, whilst delivering excellent customer service and offer solutions and advice on products and services.

This is a temporary role with the possibility of a permanent position. It will be an immediate start and the campaign lasts for around 12 weeks, which you will need to be available for. This will be 5 working days a week, including every Saturday. Hours are 37.5 hours per week, between 7am - 8pm Monday - Friday and 8am - 4pm Saturday and 9am - 4pm Sunday. Full training for this role will be provided. This is a great opportunity, so if you feel you have the relevant experience then please apply with an up-to-date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.

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