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Customer Service Advisor ***50% Home Working/50% Call Centre***

In or around this area


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£22200 per annum

Job Description

Customer Service Advisor ***50% Home Working/50% Call Centre***

HR GO are looking to recruit Customer Service Executives to start in February 2022 for their prestigious client based in the Sunderland area on a permanent basis. The ideal candidate should have come from a solid telesales or retail background, with excellent customer service skills.

Benefits: The salary is £22,200 per annum. which includes shift allowance.

In return for this, you can expect to work in a friendly environment with on-site facilities such as free breakfast when working weekends, desk massages, family fun days, an annual ball invitation and subsidised canteen prices.

Duties Include:

* Receive inbound calls from new and existing customers
* Communicate the benefits of products and services
* Build an excellent rapport, understanding their needs in a professional manner
* Understand and up sell the company products
* Data entry and information gathering

Candidates Require:

* Excellent communication skills, both verbal and written
* Ability to work to targets
* Experience of working within a call centre environment is desirable
* Enthusiasm for customer service and satisfaction
* IT literate and attention to detail

Working hours are; Monday to Sunday working between 8am and 8pm this is split between working from their contact centre in Sunderland and home working. All candidates must be able to pass a criminal and financial background check prior to start date.

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