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Customer Care Assistant - Manchester Airport

In or around this area

Manchester

Job reference

AP05AIRPORT81888

Hourly rate

£10 per Hour

Job Description

Customer Care Assistant - Manchester Airport

Job posted by: Leighton Williams

HRGO have a fantastic new client based at Manchester Airport as Customer Care Assistant:

  • Hourly rate: £10.00
  • Earliest start time is 4am and latest finish is midnight but shifts are 9 hours with breaks.
  • Subsidised car park
  • DBS is required
  • 5 Years work referencing

Key Responsibilities:


* Collect passengers from their arrival point at the airport to escort them through security, passport control and onwards to their boarding gate.


* Ensure wheelchairs are replenished and well distributed throughout the terminals and storage points.

* Collect arriving passengers from the aircraft, take them through immigration, passport control and onwards to the baggage hall to identify their baggage. Assist the passengers through HM customs into the arrivals hall and with any onwards travel needs.

* Greet passengers, always ask what assistance is required, explain the process to the passenger and prepare them for airport procedures.

* Assist passengers that are transferring flights

* Communicate to the control and supervisor team recording any additional passengers.

* During delays or disruption liaise with the control and supervisor team along with airline and handling agents to ensure that passengers are kept up to date.

* Use equipment safely and professionally.

* Provide manual lifting assistance as required.

* Record progress of the passenger using the Personal Digital Assistant issued.

* Be responsible for all Company equipment issued to you on a daily basis

If you are interested you can either send your C.V to leighton.williams@hrgo.co.uk or call our office on 0161 480 5181

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