A great opportunity has arisen for an individual to join the Community Transport team on a 3-month agency basis. This role requires excellent communication skills to co-ordinate the transport requirements across the community and support the general public with enquiries. Please note that this role will primarily be office based.
Accountabilities:
To plan workload, manage daily schedules, deploy and supervise volunteer drivers
To plan workload and manage daily schedules of paid drivers ensuring working hours and breaks are within legal requirements
Plan, organise and co-ordinate movement of minibus fleet to meet hirers requirements
Ensure fleet meets maintenance programmes in line with the legalities of Community Transport operation
Plan and organise MiDas (Minibus Driver Awareness Scheme) training for volunteer minibus drivers and refresher courses are planned and undertaken as applicable
To ensure vehicles are deployed in an efficient and cost-effective manner
Maintain close relationships with volunteer drivers to ensure good will is retained
Ensure DBS checks are undertaken and renewed as applicable for volunteers
Ensure annual driving license, M.O.T.s and tax are monitored and kept up to date for volunteer car drivers
To provide quotes for transport
To receive and record cash in respect of fares
Respond to enquiries from members of the public and health professionals in writing, in person and on the telephone
Able to work as part of a Team as skills are interchangeable
Attentive and adaptable communication skills are essential taking into consideration the vulnerable client group
To be responsible for administration relating to the Service
The Experience You Will Bring:
Excellent communication skills
Experience in planning and managing daily workloads of others is advantageous
