Hours: 38hrs - Monday to Friday 09:00-17:30 & Weekends 1 in 3 10:00-19:00
Location: Eastbourne Salary: £24k-£30k
Work Type: Permanent
HRGO Recruitment are seeking a proactive and dedicated Client Services Associate to join our client's UK-based online auction team. The ideal candidate will possess strong communication skills, admin experience, and proficiency in Microsoft Office. You will play a crucial role in ensuring high levels of client satisfaction by delivering outstanding customer service.
Key Responsibilities:
Respond efficiently to client inquiries via phone, email, and in-person interactions.
Maintain and update client records using Microsoft Office and internal databases.
Provide administrative support to the team, including scheduling, data entry, and reporting.
Collaborate with other departments to address and resolve client issues promptly and effectively.
Continuously seek opportunities to enhance the client experience.
Requirements:
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Previous experience in an Customer Services is required.
Ability to communicate effectively and professionally.
Excellent organisational and multitasking abilities.
Detail-oriented with strong problem-solving skills.
Ability to work independently and as part of a team in a fast-paced environment.
Benefits:
Competitive salary with progression opportunities
Office based in town centre with easy access to train lines
Large social committee
Games room with free snacks and drinks
Casual dress
Large friendly team
Bright and open working spaces
if you are interested in this exciting opportunity, please click 'APPLY NOW' and a consultant from our Eastbourne team will be in contact.
