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Client Services Associate

Job Reference: MG080520251045

Call Centre and Customer Service
Eastbourne, East Sussex
£24000 - £30000 per annum
Permanent

Job Title: Client Services Associate

Hours: 38hrs - Monday to Friday 09:00-17:30 & Weekends 1 in 3 10:00-19:00
Location: Eastbourne
Salary: £24k-£30k

Work Type: Permanent

HRGO Recruitment is seeking a proactive and dedicated Client Service Associate to join our client's UK-based online auction team. The ideal candidate will possess strong communication skills, admin experience, and proficiency in Microsoft Office. You will play a crucial role in ensuring high levels of client satisfaction by delivering outstanding customer service.

Key Responsibilities:

  • Respond efficiently to client inquiries via phone, email, and in-person interactions.
  • Maintain and update client records using Microsoft Office and internal databases.
  • Provide administrative support to the team, including scheduling, data entry, and reporting.
  • Collaborate with other departments to address and resolve client issues promptly and effectively.
  • Continuously seek opportunities to enhance the client experience.

Requirements:

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Previous experience in an administrative role is required.
  • Strong customer service skills with the ability to communicate effectively and professionally.
  • Excellent organisational and multitasking abilities.
  • Detail-oriented with strong problem-solving skills.
  • Ability to work independently and as part of a team in a fast-paced environment.

Benefits:

  • Competitive salary
  • Casual dress
  • Progression opportunities
  • Free snacks
  • Central town



Please click apply now if interested and a consultant will be in contact.