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Admin ( Customer Service )

Job Reference: LC483

Admin and Secretarial
Ashford, Kent
£28000 - £30000 per annum
Permanent

You MUST drive.

Experience in Sales and Customer service.

Salary is £28,00-£30,000 + a quarterly performance bonus.

You will play a key part in managing customer enquiries and generating and qualifying leads as well as supporting the wider sales team.

This role is ideal for someone who enjoys speaking to customers as well as building relationships and contributing to both service excellence and commercial success.

The role itself

- First point of contact for enquires ( phone and email )

- Deliver high standard customer service and escalating when needed.

- After sales care

- Qualify and assign incoming leads to regional sales manager

- proactively generate new leads through research and communication

- prepare and issue customer quotes and proposals

- track outstanding quotations

What we are looking for

- Experience is customer service and tele sales or similar roles

- A customer first mindset

- Experience using Microsoft or CRM systems