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Account Manager

Job Reference: 020725/cj1

Call Centre and Customer Service
Ashford, Kent
£25350 per annum
Permanent

Job Title: Account Manager
Location: Ashford
Job Type: Full time/permanent - Hybrid working 2 days in the office / 3 days at home (after initial training period of two weeks)
Hours of work: 08:30 - 17:00 Monday to Friday
Salary: £25,350 per annum

Do you have a flair for building strong relationships? Do you have a proven track record in managing diverse client portfolios and hosting engaging events? If so, this could be the role role you!

Key Responsibilities:

  • Host and organise events to strengthen client relationships and promote the brand.
  • Develop and nurture long-term relationships with clients, ensuring their needs are met and they receive exceptional service.
  • Manage a diverse range of accounts, understanding each client's unique requirements and delivering tailored solutions.
  • Proactively identify opportunities to enhance customer satisfaction and grow client accounts.
  • Collaborate with cross-functional teams to ensure seamless service delivery and client success.


Skills/experience required:

  • Proven experience as an Account Manager or in a similar client-facing role.
  • Strong interpersonal and communication skills with the ability to build rapport easily.
  • Confident with public speaking
  • Ability to manage multiple clients and priorities effectively.
  • Excellent problem-solving skills with a detail-oriented mindset.