Our client is a leading UK-based online auction company, known for its vibrant, innovative approach and commitment to delivering an outstanding service. They are currently seeking an enthusiastic and experienced Account Manager to join their dynamic team.
The ideal candidate will be a confident communicator with a proven track record in account management, capable of handling multiple client relationships with efficiency and excellence.
Position Summary:
As an Account Manager you will play a key role in building and maintaining strong, long-lasting customer relationships by partnering with clients and understanding their needs. You will oversee a portfolio of assigned clients, develop new business from existing clients, and actively seek new sales opportunities.
Key Responsibilities:
Serve as the main point of contact for all client account management matters.
Build and maintain strong, long-lasting client relationships.
Develop trusted advisor relationships with key accounts and customer stakeholders
Ensure timely and successful delivery of solutions according to customer needs and objectives
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas by demonstration of software services to upsell to clients
Prepare reports on account status.
Collaborate with sales team to identify and grow opportunities
Manage existing contract renewals.
Assist with challenging client requests or issue escalations as needed
Role Requirements:
Proven work experience as an Account Manager or similar
Demonstrable ability to communicate, present, and influence key stakeholders at all levels of an organisation.
Solid experience with CRM software and MS Office.
Experience delivering client-focused solutions to customer needs.
Proven ability to juggle multiple account management projects while maintaining attention to detail.
Excellent listening, negotiation, and presentation abilities.
Strong verbal and written communication skills.
Benefits:
Competitive salary
Convenient town centre office with excellent access to train links
Active and inclusive social committee
On-site games room stocked with complimentary snacks and drinks
Relaxed, casual dress code
Supportive and welcoming team environment
Bright, modern, and open-plan workspaces
if you are interested in this exciting opportunity please click 'APPLY NOW' and a consultant will be in contact.
