Workshop Service and Repair Engineer Salary circa £30,000 pa Harlow An exciting opportunity for a Workshop Service and Repair Engineer to join a leading, established medical device / instrumentation design and manufacturing company. The Workshop Service and Repair Engineer will repair to all types of equipment manufactured and factored by the Company to conform to all standards currently in force and to pre-commission all types of equipment manufactured and factored by the company. Main duties: * Provide software and hardware support, including remote access and databases. (PC based IT skills). * Pre-commissioning of new and demo stock. * Repairs and fault finding of Mechanical and Electronic equipment and software products. * Technical support to the Customer and Internally to Sales/field engineers. * Parts ordering and inventory management. * Calibration of repaired equipment. * Dealing with Customer enquiries. * Liaising with manufacturer for support. * Following quality procedures to ISO 13485 Key Tasks: * To achieve agreed performance objectives and targets as set by management. * Provide back-up cover for other Field Service Engineers as and when required. * Provide technical support for customers, sales and service staff. * Assist Customer Service Co-ordinators with technical queries. * Complete all Service Centre documentation promptly and accurately. * Keep Service Centre clean and tidy at all times. * Carry out inspection of colleague's repairs. * Assist with the upkeep of demonstration and exhibition equipment, carrying out maintenance and repairs when necessary. * Maintain a professional image for the company at all times. * Attend and actively participate in all departmental meetings. * Attend and actively participate in both in-house and external training courses to improve product and technical knowledge. * Carry out training as and when required for colleagues and customers. * Assist with exhibitions when required. * Provide on-site technical support when required. * Carry out additional duties as and when required to ensure the smooth operation of the Service Centre at all time. * To be aware of the Company's Health and Safety Policy and to ensure that any hazards and/or accidents are reported to a Health and Safety Representative as appropriate and to be aware of safety issues throughout the company. Qualifications / Skills: * HNC / ONC, BTEC, City & Guilds, NVQ in Electronics or equivalent. * IT skills including excellent networking knowledge. * Full UK Driving Licence required. Salary Guide: circa £30,000 pa. Location: Harlow, Essex Please bear in mind that you may not hear from us straight away. Due to the high level of applications we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position.