Do you have excellent communication skills and telephone manner? Are you able to work independently as well as a team? Do you have customer service experience? If so, then this could be the ideal opportunity for you. Our client is a family run business and is the largest independent coal merchant in East Midlands who are seeking a full time Administrator/Show Room Assistant to join their team and busy sales office in Northamptonshire. Key Responsibilities; Answering incoming calls and making outgoing calls. Printing of delivery tickets and loading them onto system for delivery. Liaise with customer's face to face Basic cash reconciliation Advise customers of pricing and current discounts Resolve customer complaints & queries Filing, e-mailing and any other basic admin duties deemed necessary to the smooth running of K G Smith Loading of customers vehicles up to 25kg, so must be physically fit. The Ideal Candidate; The ideal candidate will have some experience in similar based roles. You will have excellent communication skills and be IT literate. You will be a fast learner and able to learn bespoke CRM Systems required for the role. You will be a team player and be able to work independently. Hours: Monday - Friday 9.00a.m - 5.00p.m (Half hour Lunch) Saturday from 8.00a.m - 12.30p.m (on a rota basis) Holidays: 20 days + statutory bank holidays Job Type: Full-time Salary: £16,000-18.000k depending on experience. (paid weekly) + Overtime for any Saturdays worked. Job Location: * Northampton (NN7) If you think this role would be ideal for you, please email a copy of your CV to sofia.mckenzie@hrgo.co.uk or call our office on 01604621333 (option 1) for more details. HRGO Recruitment are an equal rights employer!