Service Administrator Leading Borehamwood Co

£21,000

Working Monday -Friday 8.30am- 5.30pm

Our client is looking for an experienced Administrator to work with a team of four Planners providing full administrative support. You must have at least 2 years recent office administration experience and be computer literate with excellent Multi tasking skills.

Key requirements:

Customer focused with the ability to build strong relationships both internally and externally

Self-motivated and focused

Must be computer literate

Enjoys a project and finishing it through to the end while meeting expectations

Driven and motivated to progress and learn

Adaptable on taking on tasks out of their set role

High level of data input

Responsibilities

First point of contact for incoming calls and taking the required actions

Monitoring all emails and taking necessary actions or communicating to individuals to resolve queries

Produce daily and monthly internally and external reports ensuring they are accurate and in line with the agreed SLA

Ensure all customer external portals are updated daily

Providing communication to specific team members on open reactive jobs, SLA and chasing for ETA's

Updating and closing completed jobs

Ensuring specific certificates/reports are uploaded in line with legal requirements and customer expectations

If you feel you have the right skills and experience for this role and want to work as part of a fantastic team please send your cv to us ASAP