HR GO Recruitment are proud to be assisting a worldwide, highly reputable firm in their search for a Senior Customs Clearance Operator. This organisation have been established for over 30 years and in that time they have created and maintained long-lasting working relationships with clients from across the globe. They are seeking someone who shares their passion for growth as well as personal development within the firm. As a Senior Customs Clearance Operator your focus will be to ensure efficient clearance of customers deliveries as well as providing support and direction to other team members where required.

Main responsibilities:

• Always ensure confidentiality, ensuring full compliance of Data Protection Act.

• Answering incoming calls, meet and greets visitors and contractors as per company policies/procedures.

• To maintain records in accordance with established policies and procedures and audit guidelines

• Attending and participates in internal meetings where necessary.

• To communicate and cooperate effectively with internal departments.

• Contribute to the maintenance of good housekeeping regimes with documentation.

• To contribute ideas and suggestions to support the continued growth of the company.

• Identifying potential for new business development (where appropriate)

• Interface with HMRC regarding compliance issues as required. * Keep up to date on Customs Clearance legislation, laws and regulations

• Ensure you follow defined processes in order to ensure customs clearance processes are not hindered by deviances or missed requirements.

• Work closely with existing customers to maintain service levels.

The Candidate:

• It is essential that the successful candidate has 2+ years of customs clearance experience.

• Knowledge of the Datafreight system and how to use it efficiently

• Knowledge of customs regulations with excise and duty is necessary.

• Background within customs clearance and import/export would be advantageous.

• 5 GCSEs, at a pass mark, are desirable for this role.

• Connects and works effectively with both external and internal customers.

• Analyses and optimizes processes to improve value proposition to customers.

• Intermediate IT skills are needed for this position, as well as an ability to pick things up quickly such as new CRM systems.

• Working knowledge of Microsoft 365, especially Outlook and Teams.

• Must have a high level of accuracy.

The Role:

• This a full-time permanent position, the hours of work are Monday-Friday 9am-5:30pm, with the potential for overtime if desired.

• Salary band is upwards of £30k per annum, this package highly negotiable depending upon experience.

• Private healthcare is available to all employees upon successful completion of probationary period.

• 22 days holiday plus 8 statutory Bank Holiday days

If you are interested or would like more information please contact Luci Lambrou Mackay at luci.lambroumackay@hrgo.co.uk.