Sales Team Manager
Essex - Romford
£27000 - £30000 per annum
Start Date: ASAP
We are currently recruiting an experienced Sales Team manager for a busy Insurance Contact centre based in Romford Essex.
As Sales Team manager you will be managing and leading your own team of Sales Consultants to optimise all sales opportunities in order to maximise productivity, quality and customer service!
Responsible for effective management, motivation, development and strong leadership of your team, your duties will include:
* Coaching and development of coaching plans
* Succession planning
* Handling complaints
* Monitoring and recording of absence and timekeeping
* Documenting and delivering regular 1:1 meetings
* Ensuring team members comply with all regulatory requirements
Reporting to the Contact Centre Manager you will be measured and rewarded against monthly sales and performance targets.
The ideal person will be experienced in Sales Team Management and has FCA knowledge in order to effectively support the sales team.