Handling inbound calls from customers and accurately screening pre-existing medical conditions in order to produce policy quotes and maximising business opportunities whilst adhering to FCA regulations.
* To effectively handle inbound calls regarding medical travel insurance.
* To achieve personal sales and performance targets and contribute to overall company sales targets and objectives.
* Identify needs and cross sell policies to maximise sales.
* Accurate screening of customers pre-existing medical conditions in order to offer the best policy cover.
* To maintain a professional and courteous manner towards your fellow team members, customers and clients.
* Adhering to FCA regulations at all times.
The Ideal Candidate will have;
* Experience in a Telesales/Telemarketing role within a Call Centre with proven levels of success.
* Experience in an Insurance environment would be beneficial.
* Excellent communication skills, both written and verbal.