Sussex HRGO requires a Sales Administrator to look after their client's customers in France. The ideal candidate will be a French National or someone who speaks fluent French and English and understands French culture. This is a busy varied role and often demanding, so the ability to multi task, be very organised and work under pressure is paramount. Interviews for this position will be conducted in French and English. Main Responsibilities: * Processing orders via email and checking for data accuracy before processing orders * Contacting clients to obtain missing information or answer queries * Solving daily problems when possible, escalating to line manager if unable to resolve an issue * Providing quotations over the phone, by email or through SAP * Maintaining good housekeeping for quote system and updating customer records on SAP * Liaise with the Purchasing and Logistics Department to confirm timely deliveries * Running daily reports to ensure goods are shipping on time and to advise customers of any potential delays * Recording accurately any orders discrepancies, shortages, transportation and quality issues on the discrepancies log. Monitoring/addressing reoccurring issues to the relevant party Personal Profile: * Enthusiastic, energetic, confident using own initiative to deliver results * Excellent interpersonal skills - able to develop effective relationships * Cross cultural awareness, respect for other cultures * Strong commercial insight & communication skills Key Competencies: * Proven work experience as a Sales Administrator * Understanding of sales performance metrics * Strong written and verbal communication skills in both French and English * Excellent organisational and multitasking skills * Relationship builder, adaptable and innovative * Ability to work to deadlines and show autonomy IT Skills: * Word, Excel, Outlook, SAP ideal but not essential as full training will be given Hours: Mon - Fri 8am - 4pm Holidays: 23 days + bank holidays We endeavour to respond to all applications; however, due to the large volume this isn't always possible. If you haven't heard from us within seven days, please assume you have not been successful for this particular role. Thank you for your interest and please continue to look at our website for future opportunities.