HR GO Recruitment are looking for a Receptionist for a Group of Colleges in Langley. Working hours: Monday to Thursday, 4.45 to 8.15 pm during term time only. Start - asap End - to be confirmed Main Areas of Responsibility: * Deal with queries at reception and provide a professional front line information/ customer service to internal, external customers and contractors. * To provide customers with the information and/or service requested ensuring a prompt and efficient response, seeking to exceed the customer's expectations. * To make appropriate referral/signposting to other departments to channel customer queries in a calm and professional manner. * To develop, maintain appropriate levels of communication with departments to ensure reception is fully informed of events and visitors attending the College campus. * Answer incoming calls, greet callers in a professional manor, transferring calls and/or taking messages as necessary. * To undertake routine cash handling duties for the issue of temporary passes, ID badges and mini cabs. * To issue and keep records of visitors' passes, student ID badges and car park permits. * To be primary point of contact for all Centre emergencies/requests for first aiders and to liaise with Duty Manager and Security staff via the radio as and when the need arises. * To carry out administrative functions associated with the Reception area, including the issue of various forms, classroom keys as required. * To provide general supervision of the foyer area and to ensure that the required standard of presentation is maintained at all times. * To effectively hand over relevant information to ensure smooth running transition between evening and daytime frontline service. * To take enrolment forms in the evening from customers for daytime staff to process and issue manual receipts if and when required. * Provide a proactive approach to completing duties as necessary in order that customers are dealt with promptly, efficiently. SELECTION CRITERIA * The ideal candidate will be calm and professional in their approach, deliver an effective and responsive front line service and support and take pride in the delivery of quality customer service to all internal and external customers. * They will have proven reception experience, in addition to being flexible, enthusiastic and methodical in their approach to working practices. * They will be an excellent communicator, with the ability to prioritise and organise their own workload effectively and have demonstrable IT skills. They will also be able to work under pressure and self-motivated to initiate and resolve problems and queries Payment: £8.80/hour Apply now to get the opportunity while is still available!