Job Specification
Position: Quotations Coordinator
Location: Holywell
Hours: Monday - Thursday 08:15 - 17:00 and Friday 08:15 - 16:00
Salary £25,000-£26,000 DOE
Overview:
We are currently looking for an experienced technical quotations specialist to join our busy estimating team, to provide high volume quotations and solutions; technical, specification and applications advice with a focus on providing a professional, high quality service to our customers by utilising in-depth knowledge of company products and systems.
The ideal candidate will have experience within a similar role, ideally within the construction industry but not essential.
Key Responsibilities:
- Ability to process dimensional "Take Off" from Architectural plans.
- Produce a high volume of quotations for customer requests in all forms. Requests will be received via phone or email.
- Liaise with customers offering advice and solutions to queries.
- Reporting customer feedback to management on any aspect of quotation, price, delivery to allow us to continually monitor our competitiveness in the market.
- Enter project and specification information into our project tracking system - Sales Force.
- Issue estimates / quotations via our in house Easy Order technical quotation software, ensuring accurate and detailed interpretation of customer requirements, within our tight KPI timeframe for return of quotation.
- Liaise with multiple colleagues and departments to ensure stocks and production space are available for customer requirements.
- Ensuring accuracy of quotation against order received. This quotation once accepted will then be electronically transferred into our SAP system for order process. 100% accuracy is essential.
- Build and maintain strong relationships with customers by providing excellent customer service.
The successful candidate will possess the following skills, qualifications, and experience:
- Excellent PC skills and proficient in Microsoft office.
- Knowledge of various types of cladding systems used on both roof and wall applications.
- 2+ years of CAD experience.
- Ability to process dimensional "Take Off" from architectural plans.
- A high level of technical experience in the application of construction products.
Experience working to KPI's.
- Excellent communication skills both written and verbal.
- The ability to be highly organised with excellent administration, negotiation and problem-solving
Skills.
- The ability to manage complex projects to strict deadlines and to remain calm under pressure.
- The ability to work well as part of a team.
Please Call Nicola at HRGO recruitment for more information on 0151 347 1110 or email nicola.evans@hrgo.co.uk