Job Specification
POSITION: Quotations Coordinator
LOCATION: Hollywell
HOURS: M - TH 8:15 - 17:00 and F 08:15 - 16:00
SALARY: Up to £19,000p/a DOE
REF: VR/00931
Overview:
We are currently recruiting a Quotations Coordinator for our client based in Holywell, you will be required to produce quotations for a wide range of products to mainly UK customers, with some export quotations, and to build and maintain good relationships with customers
Key Responsibilities:
- Triage inbound emails
- Production of quotes for UK customers, enquiries will be received by phone & email.
- Confirmation of all quotations issued and entered onto our Salesforce/Conga databases.
- Give feedback on customer comments on level of prices to Manager to allow us to continually monitor our competitiveness in the UK market.
- Liaise closely with Area Sales Managers on a daily basis to discuss pricing levels on major projects received by quotations for pricing.
- Monitor projects to establish successful main contractors and in conjunction with Area Sales Managers negotiate with contractors to secure orders.
- Maintain project details on a database so that they are always up to date with the latest information.
- From current and potential customers gain continual feedback on performance of our company in meeting requirements and pass to Quotations Manager to allow improvements to be made as and when necessary.
The successful candidate will possess the following skills and experience:
- Previous experience of working in a call centre/similar role handling high volume calls and queries from multiple sources
- Excellent communication skills, both written and verbal
- Be able to multi-task, work to strict deadlines and be resilient under pressure
- Strong attention to detail with the ability to be highly organised
- Excellent PC skills; be proficient in the use of Microsoft office packages
- The ability to work well as part of a team
Please call Nicola for more information on 0151 3471110 or email nicola.evans@hrgo.co.uk