2/8/2018 11:14:18 AM
GBP
HOUR
7.05
7.50
TEMPORARY
HR GO Recruitment
https://www.hrgo.co.uk/
HR GO Recruitment
VR/0489
England
Merseyside
Wirral

Part Time Parcel Delivery Advisors

Merseyside - Wirral
£7.05 - £7.50 per hour
Temporary
Start Date: ASAP

Our client is currently seeking Inbound Delivery Advisors to work within a busy customer service team. You will have ideally gained previous call centre, customer service, retail experience. You will have a confident personality and skill in striking rapport with the customer, ability to listen, question and conflict management skills and objection handling techniques.

Duties will include:

* Answering high volumes of inbound calls and responding to emails
* Handle customer enquiries
* Research required information using available resources
* Manage and resolve customer complaints
* Provide customers with product and service information
* Update existing customer information
* Identify and escalate priority issues
* Route calls to appropriate resource
* Follow up customer calls where necessary
* Document all call information according to standard operating procedures

These are part time positions working 11am-3pm or 10am-4pm any 5 out of 7 days on a rota basis

Benefits Include:

Weekly Pay

Loyalty Bonus

28 days holiday + Birthday day off

Subsidised Canteen

Staff Awards/rewards

Please call HR GO Recruitment to arrange an interview on 0151 3471110 or email your CV to tcc@hrgoliverpool.co.uk
Job Reference:VR/0489

Apply