Customer Service Officer HR GO are currently recruiting for a part time Customer Service Officer in the Ashford area. This company are passionate about people, they believe that local voices are the way forward to influence a decision. Duties include: * Responding to all telephone and email enquiries * Providing information through triage services * Supporting the firm's various programmes * Identifying topics from various formats to be added to the database * Consulting with the line manager frequently * Gathering initial details for further inquires The person: * Educated to A level standard or have at least 2 years relevant experience in a similar role * Intermediate knowledge of IT, especially Word and Excel * Good communication and organisation skills * Able to manage and prioritise own work load * Ability to adapt to changing business needs Desired qualities: * Experience of working with volunteers * Understands the current challenges which are facing public services This is a part time temporary role working 3 days a week, Monday and Tuesday (9:30am - 4:00pm) and Wednesday (9:00am - 4:00pm). For more information please contact: Julie Lewis Mackay or up-load your CV via link to the portal.