Parts Advisor -Leading Motor Dealership Kent

Ref:MG254750

An exciting opportunity has arisen for a successful and motivated Parts Advisor to join a well-established　Dealership based in Kent - Fantastic Opportunity not to be missed

£25,000 to £26,000 DOE OTE £30,000

This is an ideal role for an already operationally successful Parts Advisor who wants to further their career development within a market leading brand.

Parts Advisor Responsibilities

Working front and back counters

Can communicate with customers both face to face and over the telephone building rapport and qualifying the customer's requirements.

Have a good understanding of the customer's needs and the products that are available to guide them towards the product that will best meet their needs

Are able to encourage the sale of genuine parts and accessories whenever possible, acting on opportunities to sell additional products/services and market current promotions

Monitoring and maintaining agreed stock/accessory levels

Ordering parts on behalf of the Service team, including special orders

Checking all parts and accessories are in good order on receipt from supplier and are correctly stored and located

Handling warranty claims processing whilst adhering to manufacturer requirements

Completing all relevant administration promptly and accurately (including customer records and invoicing)

Reporting to the Parts Manager

Parts Advisor Experience

At least 2-3 years current or previous Parts Advisor experience

Presented well & Articulate

Clean driving licence is essential

Kerridge or Etka Knowledge is essential

Team working across the dealership (especially with the service team)

Parts Advisor-The Person

* Enthusiastic, friendly and helpful.
* Committed to delivering an unparalleled level of customer service.
* Respectful and courteous to customers and colleagues.
* Resilient with a drive to succeed.
* Honest with high levels of integrity

My client has expressed the desire to meet and interview candidates immediately so if you would like to be considered then please ensure to respond at your earliest convenience.

Contact: Martina Goonan

Email: 　martina.goonan@hrgo.co.uk

Phone: 0208 9619900