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Night Manager


West Sussex - Gatwick
£20000 per annum excellent benefit scheme
Permanent
Job Reference
244003/001

Our client is seeking an experienced Night Manager. The purpose of the job is to ensure that all guests are received in a manner suitable to the hotels standards.

As a Night Manager key responsibilities include:

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To supervise the night operations of the department and make sure the highest possible standards of service is achieved reflecting the hotels standards

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Investigate all complaints from guests, dealing with them personally and send the reports to relevant managers

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To be responsible for managing night staff during each shift, ensuring they are briefed on the tasks of the night.

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Check with reception regarding any VIP's & be on hand to greet them

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To ensure that all accommodation charges are entered into the front office system and charged correctly, as per business source.

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To complete the daily Income Audit Report making any adjustments as requested by the Accounts department.

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Ensure a full handover is made the following morning to accounts of night's business and prepare daily statistics report.

As Night Manager, the essential skills required:

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Trustworthy

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Reliable

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Flexibility

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A positive attitude

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Good communication skills

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Computer Literate

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Excellent customer service skills

Full job description upon successful application.

HRGO Recruitment is an employment acting on behalf and supporting our client through a recruitment process. We aim to respond to all applicants within 3-5 working days.

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