New Car Sales Manager for Highly Established Car Dealership Group -Middlesex

£40,000-£45,000

Job Purpose:

To drive the standard in customer care. To be responsible for the overall performance of the new car sales department, driving revenue grown and delivering the best in customer service. You'll demonstrate Purpose, Principles, and Ambition (PPA) in all dealings with colleagues, customer and prospects.

Key Responsibilities and Accountabilities

Meet and exceed sales targets on new car sales, maximising opportunities to provide value-added sales for customers.

Help the sales team maximise profitability on all new vehicles and associated sales opportunities.

Provide a customer-focused approach to help as many people enjoy the motoring experience as possible.

Give the diverse customer base a positive impression of themselves and the company.

Deliver the most positive customer experience possible, in line with the company's PPA.

Anticipate and identify customer needs, and meet and exceed them by relationship building and taking responsibility for resolving customer issues and delivering an exceptional customer experience.

Work with customers to the highest ethical and professional standards to build long-term profitable relationships

Demonstrate exceptional product knowledge and communicate this appropriately with customers.

Demonstrate excellent verbal communication skills, providing clear explanations of complex financial matters to a diverse audience.

Grow and develop a Sales team in line with the company's core values.

Essential Skills & Experience

Proven track record in high value sales environments with a history of meeting their own sales targets.

Experience of managing a Sales team to meet and exceed objectives with an understanding of the pressure to meet a variety

of KPIs.

Understands the needs of both customers and the company, and demonstrates this in their work.

Able to work as a team member, helping and supporting colleagues in delivering winning customer solutions.