HR GO Recruitment are looking for Lounge Hosts to start immediately at Bristol Airport (BS48)
Job responsibilities:
* All hosts will be multi skilled and will operate in any of the areas mentioned below.
* Reception:
* Being remembered by our guests for the right reasons by offering a warm and friendly welcome, efficient check in process and setting the scene for their re-energising experience.
* Answer any questions efficiently and directing them to the most applicable area of the lounge for their needs.
* Managing capacity at peak times to maximise the throughput of guests.
* Bid farewell to guests on their departure to optimise the chance of return custom.
Bar:
* Prepare and serve a range of alcoholic and non-alcoholic drinks and guide guests to the self-service food and drink options available.
* Ensure the bar area is presented in a professional and clean manner.
* Replenish stocks when needed.
* Self Service area:
* Replenish stock levels, working with the kitchen team to ensure all food is continually available and well presented.
* Ensure the self-service area is presented in a professional and clean manner.
General Host:
* Responsible for clearing and cleaning of tables when guests vacate.
* Maintain high levels of organisation and cleanliness within the lounge at all times.
* Be available to respond to guest questions or comments using high levels of customer service.
Back of house:
* Assist with stock delivery and rotation.
* Waste away services following recycling procedures.
* Loading and unloading of the dishwasher.
* Restocking of cleaned crockery.
* Maintaining high levels of hygiene in all areas
Candidates Must:
* Provide a full 5-year checkable history on registration
* Provide a basic DBS.
* Have no criminal record, or any unspent convictions
* Willing to work all assigned shifts covering a 24-hour operation, including weekends and
* bank holidays.
* Be at least 18 years old and eligible to work in the UK
* Have current and valid photo ID
* Have proof of NI Number
* Successful candidates will be required to provide 5 years of work references as well as have
* Previous customer service experience.
Flexible to work shifts covering 5 days out of 7 (earlier start from 03:00 and late can finish up to 9pm)
Rate of pay is £11.00 per hour.
Temporary on-going position.
If you are interested in this role, please apply online
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