Regularly supervise customers in the pool areas with constant vigilance to ensure total safety at all times.

Advise customers of safety rules in relation to their behaviour, as required.

As required, take responsibility for the rapid and effective application of lifesaving skills.

Occasionally attend to minor accidents, administer appropriate first aid treatment and make accurate, legible records.

Effectively discharge specified responsibilities in the event of any emergency situation.

Regularly undertake cleaning tasks based on daily rotas, completing all such tasks to the highest standards at all times.

Regularly replenish vending machines, keeping accurate and legible stock records.

Regularly check changing, and other customer areas, to ensure cleanliness and customer satisfaction.

Regularly conduct pool water tests to produce accurate readings which are recorded legibly.

Frequently conduct daily safety checks to the specified level of detail and accuracy.

Regularly assist in the setting up / down of the facility at the start and end of sessions.

Occasionally, after appropriate training, work in a relief capacity for other job areas. e.g. Reception.

Occasionally, after appropriate training, work in a relief capacity at other pools managed by the Culture, Tourism & Sports section.

Periodically, undertake other duties which lifeguarding staff might reasonably be expected to perform.

Regularly provide accurate and detailed information to customers as requested by the customers or management staff.

Regularly receive verbal customer comments and ensure accurate records are made.

Attend a minimum of two in-house staff training sessions per month.

While on duty, staff are expected to wear the uniform provided, be well presented and to perform their duties in a professional and effective manner to ensure that all customers and visitors receive the highest quality service at all times.

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