Provide high quality secretarial, organisational and administrative support to a team of fee earners within the Intellectual Property, Media and Technology (IPMT) Group on a fixed term 9-month contract (covering maternity leave). Key Responsibilities * Take ownership of enquiries, resolving or escalating (or identifying alternative contacts) as appropriate. * Build an understanding of the nature of the fee earners' work, get to know their clients and build relationships with them and the client PAs. * Produce long, accurate complex house-style documents, manuscript amends, audio dictation and document comparisons. * Demonstrate strong organisational skills, regularly act on own initiative, highlighting issues and suggesting possible solutions. * Organise and prioritise workload and keep a level-headed approach in a busy working environment. * Actively source and share knowledge with others. * Build a network of strong working relationships both internally and externally. * Diary management - arranging meetings, conference calls, lunches etc. * Taking accurate and detailed telephone messages. * Accurate and regular maintenance of filing systems, e-filing, and archiving and retrieval of files from store and opening new matter files. * Provide cover for others in the team as requested. * Preparing and producing bills, keeping accurate records of expenses/disbursements/fees for client billing, liaising with billing department to monitor payment of fees and responding to internal and external requests for back up documentation and further information. Being proactive and knowing where bills are in every stage of the process is of paramount importance. * Organise travel arrangements (including flights, accommodation and restaurants) and providing the fee earners with detailed itineraries. * Taking ownership of managing content of extranet sites and ensuring documents are uploaded as soon after completion as practicable in accordance with client manual guidelines. Ad hoc duties as and when required. The role and responsibilities are subject to change at any time to reflect the needs of the business. Person Specification / The Candidate Essential * Excellent interpersonal skills with an ability to interact with people at all levels. * Self-motivated individual with a proactive approach. * Keen to take ownership. * Ability to think on one's feet to solve administrative problems, using support service departments as necessary. * Client orientated approach - client focused both internally and externally. * Willing to become involved with a desire to learn. * Flexibility with overtime. Skills and Experience Essential Previous IPMT legal PA experience desired, but not essential. * Excellent secretarial skills, fast accurate typing. * Excellent written and verbal communication skills. * Strong document production skills. * Billing experience. * Excellent organisational and administrative ability. * Meticulous attention to detail and quality. * Professional telephone manner, fielding calls where appropriate. Professional/Technical Skills * Accurate typing at minimum 60 wpm net. * Advanced knowledge of MS Outlook, Word, Excel and PowerPoint. Qualifications and Training * Minimum 5 GCSEs or equivalent at A-C including English and Maths.