We are after a IT help desk Analsyt. Home based untill offices open and then will be based in Solihull.
Working on a multi-client Service Desk, the Service Desk Analyst performs a first line IT support and Incident management function within the Service Desk, providing support to local government, public and commercial sector customers.
The role requires a pro-active, well-organised, self-motivated individual with a methodical approach to problem solving and excellent customer service skills. A Service Desk Analyst must be able to deliver an extremely high level of first line support to aid user retention and satisfaction, to achieve our business goals.
We look forward to hearing from you.
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