2/7/2018 2:41:57 PM
GBP
HOUR
7.50
TEMPORARY
HR GO Recruitment
https://www.hrgo.co.uk/
HR GO Recruitment
VR/00302
England
Merseyside
Birkenhead

Inbound Mobile Phone Advisor

Merseyside - Birkenhead
£7.50 per hour
Temporary

Inbound mobile phone Customer Service Advisors required
for a prestigious call centre based in the heart of Birkenhead

Duties Include;

* Answer calls both incoming and making outbound calls when required
* Handle customer enquiries both by telephone and by email
* Back office administration
* Account administration on contracts
* Basic fault finding skills
* Manage and resolve customer complaints
* Resolving billing issues
* Taking calls regarding account suspension
* Provide customers with product and service information
* Identify and escalate priority issues
* Follow up customer calls where necessary
* Document all call information according to standard operating procedures

Full time position 40 hours per week
Hours Monday to Sunday between 07.30am & 10pm

FULL TRAINING PROVIDED

Call 0151 347 1110 to arrange an interview or email your CV to tcc@hrgoliverpool.co.uk
Job Reference:VR/00302

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