HRGO Recruitment have a fantastic opportunity for a number of Customer Service Advisors based in the Washington area on behalf of our award winning client to start 16th December!
This could potentially lead to a permanent contract for the right candidates, dealing with high volume inbound calls, emails and complex queries.
Agent Candidate Profile:-
Ability to demonstrate empathy with the customer
Dealing with both inbound calls and high volume e-mail based customer related queries and determining the best resolution
Responding to customer enquiries and complaints by phone, email and letter
Excellent Technical knowledge with the ability of using various systems
An ability to build rapport with the customer
An understanding of social media to help keep abreast of client's products
Must possess an excellent telephone manner
A team player who proactively shares knowledge, expertise and ideas
Ensure the highest level of customer satisfaction at all times
Terms of Contract:-
£8.70 per hour
Temp to Perm role for the right candidate
Over-time available
Working Hours are based on a 40 hour week contracted between 8am and 10pm Monday to Friday and one in every two weekends, therefore you MUST be flexible for shifts.
You must be an excellent communicator both written and verbal, excellent keyboard skills, be confident and have a sound background in customer service or administration.
LIMITED ROLES INTERVIEWS SO PLEASE APPLY TODAY FOR AN IMMEDIATE INTERVIEW!!
Simply start typing below and when you're done, click the 'Save' button at the bottom of this page.
Thank you for sending your details. One of our consultants will be in touch shortly.
Browse more jobsSorry, there has been an issue processing your job application. Please contact your local branch.