5/18/2018 7:42:02 AM
GBP
HOUR
8.27
TEMPORARY
HRGO Recruitment
https://www.hrgo.co.uk
HRGO Recruitment
240212/001
England
Tyne and Wear
sunderland

Inbound Customer Service Advisor


Tyne and Wear - sunderland
£8.27 per hour
Temporary
Job Reference
240212/001

HRGO Recruitment are looking to recruit a number of experienced inbound Customer Service Advisors for an Award-winning client based in Sunderland.

The ideal candidate should have come from a solid telesales or retail background, with excellent customer service skills.

Successful candidates have an opportunity to progress to a permanent role after an initial 12-week period. In return for this, you can expect to work in a friendly environment with onsite facilities such as free breakfast when working weekends, desk massages, family fun days, an annual ball invitation and subsidised canteen prices.

Your main responsibilities include: -

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Receive inbound calls from new and existing customers
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Build an excellent rapport, understanding their needs in a professional manner
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Understand and upsell the company products
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Data entry and information gathering
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Ability to work to KPI'S
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IT literate and attention to detail
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Experience of working within a call centre environment is desirable
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Maintaining high customer service and show enthusiasm

Our client's opening hours are 8am to 10pm Monday to Friday, 8am to 6pm on Saturdays and 9am-5pm on a Sunday, therefore full flexibility is required for these hours. You will be working full time on a flexible shift pattern - rota will be given 6 weeks in advance

All candidates must be able to pass a criminal and financial background check prior to start date

The start date for this role are 15th April 2019, with interviews available mid-March and the rate of pay is £8.27 an hour.

Apply

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