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HR Adviser

London - West End
Not Specified
Job Reference

Working closely with the HR Business Partner and the wider People and Organisational Development (OD) team, the HR Advisor will deliver a comprehensive solution-focused HR&OD service which is value adding in nature; and is in line with the company's strategic aims, objectives, and business plans.

They will provide advice, coaching and support to our managers and staff across the breadth of the employee lifecycle and undertake project work.

  1. In conjunction with the relevant HR Business Partner, provide a comprehensive generalist HR service to managers and staff in nominated business areas delivered according to service standards and SLAs. In particular:

  • Providing confidential HR & OD advice and guidance on a range of employment relations enquiries and people-related issues which is solutions-focussed and with appropriate guidance from the HR Business Partner as appropriate.

  • Working alongside colleagues within the People & OD team, across the organisation and with recognised trade union representatives wherever appropriate; and

  • Managing their own workload whilst delegating as appropriate and escalating where necessary.

  1. Manage an employee relations caseload, implementing informal resolutions wherever possible and be a first point of contact providing advice, coaching and procedural support to managers.

  2. Authorise requests for changes to terms and conditions and confirm accurate contractual documentation in a timely manner.

  3. Accurately maintain the staffing establishment for allocated business areas within the HR database, undertaking regular reviews and resolving anomalies.

  4. Conduct leaver interviews and review leaver questionnaires, analysing the feedback to identify themes, feeding back to the HR Business Partner and department leads to develop solutions to address issues as well as building on areas of good practice with a view to reducing turnover.

  5. Undertake research and discrete tasks set by HR Business Partner or other team Managers as appropriate.

  6. Understand your business areas in detail and their forthcoming HR requirements, working with the HR Business Partner to develop HR & OD solutions to support strategic aims, objectives, and business plans

Culture and behaviour

  1. In conjunction with the HR Business Partner, and relevant People and OD support roles, support the design, development and implementation of organisational development interventions that aim to provide proactive and sustainable solutions to causation factors.

  1. In conjunction with relevant People and OD colleagues, deliver presentations, training sessions and share information on new and existing HR&OD initiatives to staff and managers.

  2. Actively participate in and encourage learning on all HR policies, processes, and practices.

  • HR & OD knowledge across key aspects of the CIPD profession map incorporating HR policy, employment law, performance management, well-being and diversity and inclusion.

  • Awareness of payroll and salary systems

  • CIPD Level 5 Diploma in Human Resources or equivalent experience.

  • Providing HR advice across the breadth of the employee life cycle in a generalist environment.

  • Successfully managing a generalist HR caseload sickness absence, performance management, employment relations, fixed term contracts and flexible working.

  • Assisting with implementing suitable HR & OD interventions to support organisational culture, change and drive continual improvement


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