A successful design , fit out & refurbishment specialist company based in Yeovil, that work across the public and private sectors are looking for a Front of House Coordinator for a 5 month fixed term maternity cover, however should the opportunity be there we would be open to exploring other opportunities at the end of this period for the right candidate.

Hours would be Monday-Friday 9am-5.30pm, fully office based.

Start early July if possible, salary bracket £18-£20kpa.

This role is pivotal to the day to day operation of the office, and we are looking for someone outgoing, dynamic and confident and proactive in approach.

Job Purpose:

To be the first point of contact and central hub within the clients business, maintaining a professional presence and providing administration assistance across the business where necessary

Key Tasks and Responsibilities:

Maintain regular consistent and professional relationships with customers /suppliers either on the telephone or those visiting our offices in order to support our business delivery. Be responsible for all visitor access to the building, pursuing the required sign in process and ID checking as appropriate to their function/visit as outlined in the clients Access Control Policy and in line with ISO 27001 compliance.

Be aware of all planned client/supplier meetings being held at the premises, ensuring meeting spaces are booked through Office365 as required. Forward plan lunch and refreshments for visitors (and colleagues where applicable), accommodating their needs as appropriate.

Answer a high volume of calls and maintain a customer focused approach to message taking for the effective follow up by the relevant employee. Update and distribute the office and mobile telephone lists as required and play a key part in keeping the company calendar and contacts up to date to ensure communication is maintained across the business

Be responsible for opening and date stamping the daily post and pass it onto the relevant person to sort and distribute across the business. Be responsible for franking all post in the tray to ensure it is ready for the afternoon collection

Monitor and maintain the office environment day to day by managing over external cleaning contractor and auditing standards and maintain a clean and tidy working space throughout the day i.e. emptying kitchen bins, putting dishwasher on etc

Coordinate the office maintenance function to ensure all areas of the office and outside space are well presented and maintained, including cleaning and gardening. Be responsible for collating all incoming requests via the maintenance email distribution group, recording them onto the spreadsheet, setting target completion dates and ensuring these are costed and approved (where applicable)/actioned by relevant stakeholders as required. Provide a monthly update to the SMT. Carry out regular cost comparisons for the most cost-effective cleaning and gardener suppliers and ensure their services remain within allocated overhead budget.

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