2/21/2018 8:55:03 AM
HR GO Recruitment
HR GO Recruitment

French Speaker - Customer Service Advisor

Merseyside - Birkenhead
£9.00 per hour

Position: French Speaking Customer Service Advisor

Location: Birkenhead

Hours: 5 days out of 7 between 8:00 - 20:00

Salary: £9.00 per hour

Our client is a leading Outsource Call Centre due to continuous growth they are looking for an addition to their Customer Service department.

The ideal candidate will be a fluent French speaker with excellent written communication.

You will be required to:

Liaise with French customers over the phone and respond to emails and converse with customers through social media

The ideal candidate:

* Excellent telephone manner and clear verbal communication skills
* Call centre experience preferred along with a good administrative background
* Customer Focused, offering a friendly, polite and empathetic tone
* Committed to delivery of a consistently high quality of customer service
* Ability to communicate in a clear and effective manner via different methods
* Excellent listening, questioning and conflict management skills and objection handling techniques
* Confident personality and skill in striking rapport with the customer
* Basic level of keyboard competence and computer literacy
* Enjoy working within pressurised, target driven team
* Self-motivated with an aptitude for maintaining enthusiasm and focus within a routine environment

Please call for more information on 0151 3471110 or email your CV to cv@calladvisor.co.uk
Job Reference:VR/20013