Digital Product Manager - Payment Integration

INCREDIBLE PRODUCT SUPPORTING BOTH DIGITAL AND IN PERSON EVENT EXPERIENCES!

This role will be based from a stunning Central London office location when possible

Salary: £85,000

Super company benefits and rewards schemes

This role is working within a leading global organisation who specialise in digital and in-person events to facilitate the revenue generation and growth for their clients through these channels to trade, network and knowledge share. Underpinning their in-person events, they have developed a digital meeting strategy platform to allow some of their hosted buyer meeting to continue virtually, enabled by the software behind it. We are looking for an energetic, commercially minded, and highly focused product manager who can play an instrumental role in the roll out of the Hosted Meetings programme, a programme designed to bring people together to do business face-to-face in highly tailored, facilitated meetings. We're looking for someone with the experience and creativity to build new concepts and programmes and with the ability to continually iterate these projects based on customer feedback.

This role will drive the thinking around how customers register and onboard for key events, and how the company will give the best possible experience from all that they offer them throughout the year both online and in-person. Ideal candidates will have experience of building scalable registration/CRM-driven platforms with payment integration experience.

KEY RESPONSIBILITIES

• Defining the product vision, key objectives and measurable results for the company's visitor experience
• Building a fantastic understanding of what makes a great experience for visitors and participants and how we can improve it
• Understanding and prioritising the company's commercial and internal requirements to ensure the visitor experience can support.
• Ensuring development requirements are clearly defined, prioritised and delivered, working closely with our developers and internal teams
• Supporting the rollout of the new hosted meetings platform (currently in development), working closely with the product manager and team in India.
• Ensuring teams think and work in an agile, iterative way, testing with customers and applying learnings rapidly to accelerate progress
• Understanding the needs of both exhibitors and attendees and translating these into prioritised requirements, working with customers, category product managers and other relevant parties to develop the platform.
• Ensuring key stakeholders are kept up to date with progress and that products are ready for key deadlines related to live or virtual events.

KEY SKILLS/ATTRIBUTES

• Ideally, experience of building scalable registration/CRM-driven platforms with payment integration experience
• 5+ years of Product Management experience in a fast-paced digital environment
• Experience leading cross-functional agile teams to deliver successful products
• Experience working directly with development teams across the whole spectrum of design, data, development, testing and release.
• Experience working with senior stakeholders, communicating progress and understanding business challenges in depth and translating technical detail to non-technical stakeholders
• A good understanding of key front and back-end web and enabling technologies, although this role does not necessarily require an engineering background
• Ideally, experience working with outsourced and offshore development teams