HR GO are looking to recruit a delivery driver for their prestigious client in Stockton-on-Tees.
The successful candidate will be responsible for the successful delivery of a replenishment schedule of Vendor Managed Inventory (VMI) solutions, routine delivery of parcels and/or collection of returns, and basic VMI repairs/maintenance as required. Interact with Branch Managers and Account Managers directly regarding customer service issues, queries or opportunities where appropriate following visits to customer sites.
Role Responsibilities
* Multi-drop parcel deliveries and returns within a specific geographical area of responsibility.
* Obtaining proof of delivery where required.
* Loading, unloading, preparing, inspecting and operating a delivery vehicle.
* Co-ordinating scheduled customer supply visits.
* Adherence to Company and Customer site health & safety standards, and specific site requirements.
* Successful completion of all scheduled VMI solutions replenishment.
* Communicating customer vending anomalies to the relevant department for action.
* Conduct basic VMI repairs / maintenance as required, and report more complex issues to the KeepStock Technical Team.
* Documenting ad-hoc order requirements during replenishment visits and submit to branch location.
* Completing basic database changes as required.
* Completing product code changes as requested by IMS team.
* Responding to all customers' queries and going above and beyond to exceed customer expectations, including gathering feedback on services and resolving or escalating customer complaints to Branch Managers or Account Managers.
* Support the branch warehouse by undertaking any reasonable duties from time to time, including periodic stock-takes.
This is a temporary on-going role and meets National Minimum wage. You must have experience of van driving, hold a clean driving licence and have good geographical knowledge of the Stockton area.
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