Hrgo are seeking a Customs Clerk for our successful client for one of their Dover offices. You must be experienced within this role, organised, with excellent communication and planning skills. You will be expected to work in a methodical manner and be able to respond effectively to problems whilst working be aware of Health and Safety standards. Duties include: * Documents the nature of the goods being imported or exported from/to abroad and that they are legal and legitimate. * Good understanding of road and sea freight processes including customs entry creation * Knowledge of excise and other customs procedures codes * Imports are generally subject to import quotas, tariffs, trade agreements and HM Revenue and Customs regulations, so as a member of the team your role will involve checking all is in order in this respect. * The role involves being able to manage deadlines and sometimes difficult situations, therefore an element of negotiation is required to be able to meet timescales. * Helping to organise all shipments with our customers and their customers across the world, ensuring costs and documentation are as scheduled. * Direct investigations to verify and resolve customer or shipper complaints. * Customer Invoicing * Contact and organise services with our partners and suppliers in behalf of our customers. * Keep updated our database and online system, updating and adding all the information and documentation required * Filing * Dealing with internal and external stakeholders * Any other operations related job required You will be required to work Monday to Friday 09.00 -17.00 during training. Upon completion of training you will be expected to work 1 in 4 rota shifts between 07.00 and 20.00 start with one late shift including 24-hour c all out with view to changes in the unknown Brexit situation. This is an excellent opportunity to work with a successful and professional company. If you feel you have the relevant experience, then please apply with an up to date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.