HR GO Recruitment are proud to be assisting a worldwide, highly reputable firm in their search for a Customs Clearance Operator. This organisation have been established for over 30 years and in that time they have created and maintained long-lasting working relationships with clients from across the globe. They are seeking someone who shares their passion for growth as well as personal development within the firm. As a Customs Clearance Operator your focus will be to ensure the smooth transition of data and information from clients onto the CRM systems whilst maintaining efficiency.
Main responsibilities:
Always ensure confidentiality, ensuring full compliance of Data Protection Act.
Answering incoming calls, meet and greets visitors and contractors as per company policies/procedures.
To maintain records in accordance with established policies and procedures and audit guidelines
Attending and participates in internal meetings where necessary.
To communicate and cooperate effectively with internal departments.
Contribute to the maintenance of good housekeeping regimes with documentation.
To contribute ideas and suggestions to support the continued growth of the company.
Identifying potential for new business development (where appropriate)
Interface with HMRC regarding compliance issues as required.
Keep up to date on Customs Clearance legislation, laws and regulations
Ensure you follow defined processes in order to ensure customs clearance processes are not hindered by deviances or missed requirements.
Work closely with existing customers to maintain service levels.
The Candidate:
It is essential that the successful candidate has 2+ years of customs clearance experience.
Knowledge of the Datafreight system and how to use it efficiently
Knowledge of customs regulations with excise and duty is necessary.
Background within customs clearance and import/export would be advantageous.
5 GCSEs, at a pass mark, are desirable for this role.
Connects and works effectively with both external and internal customers.
Analyses and optimizes processes to improve value proposition to customers
Intermediate IT skills are needed for this position, as well as an ability to pick things up quickly such as new CRM systems.
Working knowledge of Microsoft 365, especially Outlook and Teams.
Must have a high level of accuracy.
The Role:
This a full-time permanent position, the hours of work are Monday-Friday 9am-5:30pm, with the potential for overtime if desired.
Salary band is upwards of £25k per annum, highly negotiable depending upon experience.
Private healthcare is available to all employees upon successful completion of probationary period.
22 days holiday plus 8 statutory Bank Holiday days
If you are interested or would like more information please contact Luci Lambrou Mackay at luci.lambroumackay@hrgo.co.uk.
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